Terms of Service

Last Updated: June 30, 2023

Please read these terms and conditions and our Privacy Policy and Cookie Policy carefully before using this site or registering for CyberStart Canada. These terms tell you the rules for using this website www.cyberstartcanada.com and the rules and eligibility criteria for participating in the CyberStart Canada program.

Our terms of service is backed by our policy framework, including our privacy and cookies policy. This document will be updated as the site and services it provides access to are changed.

By using this site and choosing to register for the CyberStart Canada program, you agree to these terms and associated policies referred to above. If you break the rules outlined below and in the detailed policies referred to above, we may suspend your access to the program and its associated third-party services, and, in severe cases, refer information to the relevant legal authorities.

We may make changes to these terms

We may amend these terms and our policies from time to time. If the change are significant, we will notify you by email if you have already registered for the CyberStart Canada program.

Who can participate in CyberStart Canada

To participate in CyberStart Canada as a student:

  • You must be at least 13 years of age as of the date of your registration
  • You must be enrolled in 8th, 9th, 10th, 11th, or 12th grade at a secondary school (or the homeschool equivalent) in Canada
  • You must have completed the student registration form by no later than January 31, 2024, or before license seats have run out, whichever is sooner
  • You must agree to receive essential program communication via our selected provider Active Campaign

To participate in CyberStart Canada as a teacher, parent, or other advisor:

  • You must be at least 18 years of age or older as of September 5, 2023
  • You must agree to receive essential program communication via our selected provider Active Campaign
  • You must be involved in the education of high school students who meet the student eligibility listed above, through a school, homeschool or a relevant organization or extracurricular club or program

When you register, you are required to give accurate information about yourself for purposes of safeguarding and to validate your eligibility for the program.

As part of the program, you will be provided with access to software and training content. You agree that this material will be used solely by you, the registered user, and not shared with other parties.


By registering an account and agreeing to these terms, we will provide you with a license to access CyberStart, a third-party online service which contains training material, challenges and games.

Post-registration and using your CyberStart account to access the service and materials, you will be provided with material and tools that, applied unethically or without consideration, could result in violation of (amongst others) the Criminal Code of Canada, the Computer Fraud and Abuse Act of the United States, or the Computer Misuse Act 1990 of the United Kingdom. By registering for this program, you agree that you will not use any of the information provided, tools or techniques against other individuals or organizations without consent to do so.

By registering for CyberStart Canada, you agree that you will comply with our Policies and Terms & Conditions, and that failure to do so could result in termination of your access, or sharing of your information with the relevant legal authorities. Examples of abuse include, but are not limited to, launching a denial of service, or purposeful attempts to disrupt the service.

By registering for the program and providing accurate details, you will be given access to this material free of charge, and you must agree to comply with the Terms and Policies of the CyberStart product.

In order to participate in and be eligible for the program, you must agree to receive essential program communication via our selected provider, Active Campaign. If you opt out of these emails or unsubscribe from them, you will not receive essential program communication and will become ineligible to participate.

By registering for the program, you may be assigned a license to the CyberStart product. The license you are issued is for the purposes of the program and bound by the timeframes, eligibility criteria and scholarship or award criteria. Your license may be revoked for failure to comply with these terms, or otherwise at the end of your interaction with the program. CyberStart operates under a commercial license, and your right to access and use material, the platforms or any other expressions based on the product end with your license termination.

Acceptable Use

As part of this program, subject to eligibility criteria, you may be granted a temporary license to CyberStart. CyberStart provides educational material and security related puzzles or challenges. As part of these challenges you may be required to apply unusual tools or use patterns or services to uncover logic flaws or issues. With your license, you are provided permission to undertake the activities covered in each of the 'briefings' against the defined targets. As covered in the product-specific licenses and user guides, it is not acceptable to attempt denial of service attacks, or to purposefully attempt to cause damage to the infrastructure or data. It is also deemed a violation of acceptable use to identify flaws and to purposefully attempt to damage or disrupt other platform users, or their data.

Uncovering security flaws and learning about cybersecurity vulnerabilities will require use of certain tools that can only be used in a context where permission has been given by the target party, as is provided here. In severe circumstances where error cannot be blamed, violation of these terms could result in rejection from the program, or prosecution. If you are unsure of the activity you are undertaking at any time please contact support@cyberstartcanada.com.

How your data will be used

An outline of what data we will collect and how we will use it is included in our Privacy Policy. The data will be held by CyberStart Canada and CyberStart Ltd for the purposes of running the program. Some of your information will be passed to Active Campaign in order to provide you with essential messaging in relation to running of the program, as per the terms of our Privacy Notice.

How you may use material on the CyberStart Canada website

We are the owner or the licensee of all intellectual property rights in the CyberStart Canada website, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organization to content posted on our site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.

You must not use any part of the content on our site for commercial purposes without obtaining a license to do so from us or our licensors.

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Who we are and how to contact us

This site operated by the CyberStart Canada program team. CyberStart Canada is a collaborative initiative from Rogers Cybersecure Catalyst (Toronto Metropolitan University's national centre for innovation and collaboration in cybersecurity), with delivery supported by CyberStart Ltd. CyberStart Ltd is the Data Controller and is committed to protecting the rights of individuals in line with the General Data Protection Regulation (GDPR).

CyberStart's registered address is The Old Bull Pens, Sezincote, Moreton-In-Marsh, Gloucestershire, GL56 9AW, United Kingdom.

Rogers Cybersecure Catalyst's registered address is 2 Wellington St. W, Brampton, Ontario, Canada.

To contact us, please email support@cyberstartcanada.com.

Privacy Policy

Last Updated: February 21 2023

CyberStart Canada is committed to protecting your privacy and complies with the principles of the relevant data protection regulations, including the General Data Protection Regulation (GDPR). We commit to holding the minimum amount of data that we can from you, and we are committed to ensuring that your data is handled properly and any information we hold is stored securely and used in a lawful and ethical way.

This Privacy Policy explains how we collect data, why we collect it, how it is used, who has access to it, and how long it is kept for. By using this website or registering for CyberStart Canada, you consent to CyberStart Canada processing your data. CyberStart Canada follows GDPR standards in our collection, handling, and storing of your data.

We may need to revise this Privacy Policy from time to time. If the changes are significant, we will notify you by email.

Who is holding my data?

Your information is being collected by CyberStart Canada to help run and deliver information security training programs. The program is delivered by the Rogers Cybersecure Catalyst, Toronto Metropolitan University's national centre for innovation and collaboration in cybersecurity, based in Canada at 2 Wellington St. W, Brampton, Ontario, Canada, and CyberStart Ltd, based in the United Kingdom at The Old Bull Pens, Sezincote, Moreton-In-Marsh, Gloucestershire, GL56 9AW. CyberStart Ltd acts as the controller of your data, and Rogers Cybersecure Catalyst acts as a processor of your data.

This program and the prior mentioned parties will maintain information that you provide to us, and data collected during your interaction with the provided services. This is collected for the operational purposes of security and safeguarding, but primarily for the running of the talent identification and training outlined on this website.

We use Amazon Web Services to host our registration service and store data.

We use Tableau to analyse and report on program registration, progress, and outcomes data.

We use a company called Active Campaign to send you important information about the program. This is information that you need to participate in CyberStart Canada. Active Campaign will also be used to invite you to engagement events related to the program.

The CyberStart Canada team or other organizations, such as cybersecurity employers, may offer prizes which you could be eligible for. In the event these become available and applicable to you, before we share any data with a third-party we will first contact you to ask for your consent to share your data for you to receive your prize.

We will always ask for your permission before sending your information to any other organization, or for any use case other than what is outlined above. We may on occasion offer you invitations to access or join third party services and/or platforms that may be of interest to you as a participant of CyberStart Canada. Your use of these services is entirely optional and will not affect your access to or eligibility for CyberStart Canada. We may send you information related to our related programs and further suitable opportunities for you, which you may terminate at your discretion.

What information do you collect about me?

The types of information we hold about you include:

  • When you register for the program as a student, we collect your first name, last name, email address, school information (including grade), province/territory information, your gender identity, and whether you want to join any of our communities.
  • When you register for the program as a teacher, parent, or adult advisor, we collect your first name, last name, email address, school or extracurricular organization information, province/territory information, your job role, and whether you want to join our educator community group.
  • Information on how you use and experience this website and its forms, including server logging that may contain basic data such as IP address, date and time, the URL or path of the resource or file accessed, browser information, or error information.
  • Marketing Information including tracking and cookie data that we collect when you use our website.

Who are you sharing my personal data with?

When you register with CyberStart Canada, we will share your name and email address with CyberStart in order to create your account and provide you with a license to access the content on the CyberStart product.

If you ask to join one of our student communities as part of your registration, we will share your name and email address with our community platform service, Tribe. Your details will be shared only if you ask to join a community, and you can leave the community and ask Tribe to remove your data at any time without changing your eligibility for CyberStart Canada.

Facebook Lookalike & Custom Audiences

Facebook Lookalike & Custom Audiences enables us to use existing datasets of users over the age of 18 to compile groups and lists of users based on certain criteria in order to provide users with similar interests and preferences with relevant information on Facebook’s services. Before transmission to Facebook, the data is irreversibly encrypted in the form of hash values (encrypted numeric values) on our computers. The data of minors is not used for this purpose; this only applies to those registering as a teacher or educator.


We get your information from your registration form, from your use of the website and materials, and from details of your progress in the program. For us to process your data we need to get your consent or permission to use your information on behalf of all those involved. We can't enrol you in the program and keep you up to date without your registration information, and we also need to monitor your progress.

Whether you choose to join or leave the program is entirely up to you. The only effect of asking us to delete your information would be that you are no longer able to be a member of the program. You are entitled to do this at any point in support of your GDPR Right to be Forgotten.

You must meet the program eligibility criteria in order to register, including the criteria that you are of an age which can consent to provide your data.

We've tried to make this notice easy to read, but you can always contact the Data Protection Officer via support@cyberstartcanada.com who will help explain things further and will answer your questions.

Leaving the program and removing your information

If you change your mind about allowing us to use your information, you simply need to tell us by emailing support@cyberstartcanada.com. We will then take you through a couple of quick steps to confirm you want to delete your information and leave the program.

We'll update you when this has been done, or in exceptional circumstances if we can't do this.

Why do you need my information?

We need it to run the program outlined on this site. Rogers Cybersecure Catalyst and CyberStart Ltd will need your data to run the program and to assess eligibility.

If you don't want us to hold your information, you will no longer be able to participate in the program, and we will delete your records from the system.

What security measures are you taking?

We carry out regular security assessments to make sure your information is secure. We follow all the standard industry practices to make sure we hold your information as securely as possible.

Security incidents

As per GDPR standards, we will always inform you as quickly as possible if we discover any security incident that has affected your data. We will take all action that we can to reduce risks and we will let you know if you need to take any action to protect yourself as a result.

How long will the information be held?

We keep your information for five years or until you ask us to delete it, if this is sooner, and you wish to leave the program. If the circumstances arise where we need to keep the data longer, we will tell you and explain why.

What about my other rights?

You have a right to have a copy of the information which CyberStart Canada holds on you or to transfer your information. You can make a request for a copy of your data through support by emailing support@cyberstartcanada.com.

What if I want more information or I want to complain?

If at any time you want further information, or you need help understanding what you can and cannot request, or if you want to make a complaint, the Data Protection Officer can help you with this.

You can be asked to be put in contact with our Data Protection Officer via our support channels. Please email support@cyberstartcanada.com and ask to be put in contact with the Data Protection Officer.

If you still aren't happy with our response you can complain to the Information Commissioners Office.

Cookies Policy

Last Updated: August 17 2022

CyberStart Canada uses cookies as part of the delivery of the service. By using the service you agree to the use of Essential Cookies that are a requirement for the platform to operate.

Additional cookies may be used to optimize the site experience, help us understand where we can improve CyberStart Canada, and for certain marketing activities, but this is undertaken only with your consent when you visit the site. You do not need to accept these optional cookies to use CyberStart Canada, and we provide you with an opportunity to opt out of these optional cookies.

Our Cookies Policy explains what cookies are, how we use cookies, how third-parties we may partner with might use cookies on the service, your choices regarding cookies and where you can find further information about cookies.

What are cookies?

Cookies are small pieces of text sent to your web browser by a website you visit. A cookie file is stored in your web browser and allows the service or a third-party to recognise you, makes your next visit easier and renders the service more useful to you.

Cookies can be either 'persistent' or 'session' cookies. Persistent cookies may remain on your hard drive until you erase them or they expire. Session cookies are temporary cookie files, which are erased when you close your browser.

Essential Cookies

When you visit the website we will ask you to set your cookie preferences. In order to access CyberStart Canada there are some cookies that are Essential and you will need to agree to their use if you wish to access CyberStart Canada. We use these cookies:

  • To enable certain functions of the service to operate
  • To store your preferences
  • To provide anonymous analytics for us to understand where critical site improvements should be made

Most of our Essential Cookies are delivered from 'cyberstartcanada.com' and you will be able to identify them from this reference.

The following Essential cookies are provided by third-parties:

  • To allow you to opt-in or opt-out of optional cookies, provided by Civic Cookie Control
  • To provide anonymous analytics for us to monitor the usage of and errors shown by this site, provided by Google Analytics

We use both session and persistent cookies on the service and we use different types of cookies to provide these Essential cookies. Blocking our Essential cookies may prevent you using our service or may cause problems with your experience of our service.

Optional Cookies

Cookies are managed through our cookie banner that will allow you to 'opt-in' or 'opt-out' of non-essential cookies. At present our non-essential cookies are limited to selected third parties that we work with to provide us with information about the use of our site and to help improve the program.

Our non-essential cookies belong to third-party companies and are used to track how people find and use this website. These companies include:

  • Conversion tracking and audience building (see "Facebook Lookalike & Custom Audiences" in the privacy policy) for marketing activities with the Facebook/Meta Network, Pinterest, and Google Ads.
  • Analytics and screen recordings with HotJar of how you interact with this website so we can make improvements to the usability and experience of the site
  • Google Analytics for marketing purposes

You do not have to agree to any non-essential cookies, and if you do not consent it will have no effect on your ability to participate in the program. If you previously opted-in to non-essential cookies, and then later decide to opt-out of those non-essential cookies, you may need to manually remove those third-party cookies using your browser's cookie preferences and clearing settings; due to how third-party cookies work, we are not able to delete or remove these cookies for you from your browser after they have been previously set.

You can delete cookies or instruct your web browser to delete or refuse cookies. To do this you should visit the help pages of your web browser. There are many tools and plug-ins available to manage or restrict cookie behaviour within browsers.

Contact us

If you have any queries related to the CyberStart Canada program, please contact us on support@cyberstartcanada.com.